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On-Demand Webinars

Empowering Innovation: Digital Growth in the Home Improvement Space [Webinar]

Empowering Innovation: Digital Growth in the Home Improvement Space [Webinar]

Retailers that sell high-consideration products take a consultative approach to selling. Our panel examines how human interaction and digital technology are used to educate customers and accelerate a complex purchase.
Reimagining Ecommerce: Solving the Considered Purchase Sales Problem [Webinar]

Reimagining Ecommerce: Solving the Considered Purchase Sales Problem [Webinar]

Retailers that sell high-consideration products take a consultative approach to selling. Our panel examines how human interaction and digital technology are used to educate customers and accelerate a complex purchase.
DFS Webinar All in On Omnichannel CXN Webinar July 2021

All in One Omnichannel: How DFS is Driving a V.I.P. Shopping Experience [Webinar]

Watch DFS's Jamie Ostle share the company's omnichannel evolution and how the past year has accelerated innovation with some surprising outcomes.
omnichannel engagement elevating customer service to engage assist and sell webinar

Omnichannel Engagement: Elevating Customer Service to Engage, Assist, & Sell [Webinar]

See how Schuh expanded its digital omnichannel engagement strategy during the pandemic and it affected customer service management including some surprising results.
digital customer engagement automotive

Digital Customer Engagement: A Frictionless Journey From First Website Visit, To Test Drive, To Purchase [Webinar]

Today's consumers start their car-buying journey online. To grab their attention, guide them through their journey, and ultimately win their business, you need to engage with them digitally using live engagement.
legos in a pile how to design build and launch a best in class chatbot

How to Design, Build, & Launch a Best-in-Class Chatbot [Webinar]

Chatbots are growing in popularity in the banking world. Learn about the latest trends, use cases, implementation strategies, and more by watching this recorded webinar hosted by Informa Financial Intelligence.
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