How to Design, Build, and Launch a Best-in-Class Chatbot [Webinar]

Chatbots are gaining in popularity. Since 2019, there’s been a 300% increase in the number of brands offering them. Understanding the role of chatbots in the online customer journey and striking the right balance with live online assistance is key to delivering successful banking engagements.

lego pieces in a pile how to design build and launch a best in class chatbot

In this on-demand webinar, hosted by Informa Financial Intelligence, you’ll discover:

Insights and trends into the evolving chatbot landscape
Key steps and technologies for building chatbots
Real-world implementation strategies from NatWest Group and Eastern Bank

Fill out the form to watch now!

Featured Presenters

Denise Cheung SVP Product & Services, Vee24

Heather Allen SVP Director of Customer Service, Eastern Bank

Ankit Chhajer Artificial Intelligence Lead, NatWest Group

Chris Ward Principal Consultant, Mapa Research

Suraya Randawa Head of Research, Informa Financial Intelligence

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