Build Trust with Person-to-Person Video Banking.

Connect digital and in-branch experiences to grow your digital business.

Deepen Client Relationships.
Personalize your digital banking experience by offering face-to-face service to open new accounts, provide financial advice, and cross-sell to expand existing relationships.

Accelerate Transactions & Reduce Time to Resolution.
Empower your banking and financial services specialists to digitally “hold the customer’s hand” with cobrowsing and secure sharing.

Ensure Maximum Security.
Our SOC2 compliant software ensures your clients’ information is highly secure. Sensitive data is masked and never leaves the customer’s browser, so they can rest assured that their personal information is safe.

Our Clients

Power Your Customer Experience.

Build Trust with Person-to-Person Video Banking

Connect digital and in-branch experiences to grow your digital business.

Deepen Client Relationships.
Personalize your digital banking experience by offering face-to-face service to open new accounts, provide financial advice, and cross-sell to expand existing relationships.

Accelerate Transactions & Reduce Time to Resolution.
Empower your banking and financial services specialists to digitally “hold the customer’s hand” with cobrowsing and secure sharing.

Ensure Maximum Security.
Our SOC2 compliant software ensures your clients’ information is highly secure. Sensitive data is masked and never leaves the customer’s browser, so they can rest assured that their personal information is safe.

Our Clients

Power Your Customer Experience.

Omnichannel Hand-Holding From Hi to Buy

Seamless Integration.

Our enterprise-grade, configurable platform easily transfers engagements from chatbots to live video, online to in-person, and customer service to sales.

Premier Cobrowsing

Our omnichannel customer journey software guides any customer to sale, appointment scheduling, or resolution using screen sharing, cobrowsing, secure online form filling, and live chat.

Next-Level Insights

Gain critical insight into key customer experience, services, and sales metrics and optimize performance with our monitoring and reporting tool.

Build Trust with Person-to-Person Video Banking.

Connect digital and in-branch experiences to grow your digital business.

Deepen Client Relationships.
Personalize your digital banking experience by offering face-to-face service to open new accounts, provide financial advice, and cross-sell to expand existing relationships.

Accelerate Transactions & Reduce Time to Resolution.
Empower your banking and financial services specialists to digitally “hold the customer’s hand” with cobrowsing and secure sharing.

Ensure Maximum Security.
Our SOC2 compliant software ensures your clients’ information is highly secure. Sensitive data is masked and never leaves the customer’s browser, so they can rest assured that their personal information is safe.

Our Clients

Power Your Customer Experience.

Omnichannel Hand-Holding From Hi to Buy

Seamless Integration.

Our enterprise-grade, configurable platform easily transfers engagements from chatbots to live video, online to in-person, and customer service to sales.

Premier Cobrowsing

Our omnichannel customer journey software guides any customer to sale, appointment scheduling, or resolution using screen sharing, cobrowsing, secure online form filling, and live chat.

Next-Level Insights

Gain critical insight into key customer experience, services, and sales metrics and optimize performance with our monitoring and reporting tool.

Omnichannel Hand-Holding From Hi to Buy

Seamless Integration.

Our enterprise-grade, configurable platform easily transfers engagements from chatbots to live video, online to in-person, and customer service to sales.

Premier Cobrowsing

Our omnichannel customer journey software guides any customer to sale, appointment scheduling, or resolution using screen sharing, cobrowsing, secure online form filling, and live chat.

Next-Level Insights

Gain critical insight into key customer experience, services, and sales metrics and optimize performance with our monitoring and reporting tool.

Omnichannel Isn’t A Buzzword For Us.
It’s At The Heart Of Our Technology.

Our mission is to help brands, from global brands to DTCs, transform their customer experience and achieve an omnichannel journey that marries online and in-person shopping.

Our software solutions empower brands to connect with their customers person-to-person and optimize their virtual experience across channels to increase sales, customer satisfaction, and lifetime value.

Omnichannel Isn’t A Buzzword For Us.
It’s At The Heart Of Our Technology.

Our mission is to help brands, from global brands to DTCs, transform their customer experience and achieve an omnichannel journey that marries online and in-person shopping.

Our software solutions empower brands to connect with their customers person-to-person and optimize their virtual experience across channels to increase sales, customer satisfaction, and lifetime value.

Omnichannel Isn’t A Buzzword For Us.
It’s At The Heart Of Our Technology.

Our mission is to help brands, from global brands to DTCs, transform their customer experience and achieve an omnichannel journey that marries online and in-person shopping.

Our software solutions empower brands to connect with their customers person-to-person and optimize their virtual experience across channels to increase sales, customer satisfaction, and lifetime value.

Testimonials

Trusted by Leaders in Industry

Eastern Bank Launches Smart Chatbots to Supercharge Their Online Banking

Eastern Bank’s head of customer service originally thought that enhancing the digital banking experience meant heavy development work, months of implementation time and a big bang style launch.

By partnering with Vee24, the country’s oldest and largest mutual bank was able to launch chatbots for targeted, relevant use cases such as online appointment booking in a matter of days. These AI-powered chatbots proved critical for providing seamless, remote customer service during the spring of 2020 and for the banking industry as a whole. Then and now, the bank is enhancing its reputation for outstanding customer relationships and extending it to the online experience as well.

Live Engagement Supports Sales Targets and Digitalization Strategy At KBC Bank

KBC realized that the behavior of the customer was changing. Customers now want to process their bank and insurance affairs digitally. The vision for KBC Live was based on serving the digital customer at a convenient time and place for them and across all devices and browsers. The aim was to offer a personal branch-like experience for the customer, but via the bank’s website and KBC banking applications, and with extended opening hours than those offered at branches.

With the Vee24 Customer Engagement Platform, KBC has increased sales, transformed the customer experience, and even extended their operating hours to 8am to 10pm, 6 days a week.

Skybreak Elevates Airport Experience with Vee24 Live Customer Engagement

Skybreak, an independent airport representation company, has assisted more than 500,000 passengers who missed flights, quickly providing a range of alternative options to get travel plans back on track.

With Vee24, Skybreak now provides the same personalised virtual customer service using face-to-face video chat or one-to-one text chat to help distressed airport customers connect quickly with a service agent and resolve their travel issues.

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