Engage and convert web visitors to sales
Stand out with online visitors with a personalized, immersive experience. Deliver person-to-person engagements in a virtual boutique or bank branch to provide ‘white glove’, consultative service.
High-definition cameras enable up-close product demonstrations and eye contact that builds trust. Turn browsers into customers and customers into brand evangelists.
Generate qualified leads for sales
Attract, immerse, and convert. Encourage live connections via social media, email, and advertising channels. Nudge leads with offers to convert and push highly qualified buyers to sales.
Turn an online engagement into an immersive experience that WOWs and converts.
Attract, connect, and delight
Deliver a flawless customer experience
Connect every touchpoint across channels – virtual, in-store, social — to deliver a personalized experience that defines your brand. Design the customer journey to meet the customer’s needs from 24-hour self-service chatbots that answer inquires to seamlessly transfer to human assistance to connections between virtual and in-store experiences.
Captivate customers with video
Person-to-person visual engagement drives results
Average NPS with Video Chat
Uplift in Conversion for Video Chat vs. Self-Service
Average CSAT Score
Engage with customers on their terms
Use virtual consultations to allow customers to experience your products from anywhere.
Put customers first with the convenience of online appointment setting for in-store and virtual sessions. Add “Invite a friend” to support buyers’ decision-making — and give you a chance to attract another customer.
Delight customers and build LTV
Drive repeat purchases and improve customer lifetime value with an omnichannel digital customer strategy.
With live engagement as part of your seamless customer journey, you’ll be sure to deliver the ultimate customer service and purchasing experience that brings your customers back for more.
Deliver better customer service
Luxury watch brand sees growing ROI
The Watches of Switzerland Group is the leading luxury watch specialist in the UK with a growing presence in the US.
Powered by Vee24, the high-end retailer provides an exclusive experience in a virtual boutique environment. Their concierge service delights customers and delivers a growing year-on-year return on investment.