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MARKETING

Build Brand Loyalty While Driving Sales

Attract and convert web visitors to leads. Bring your brand to life with a seamless digital experience and drive sales, increase customer satisfaction, and strengthen customer loyalty.

Engage and convert web visitors to sales

Stand out with online visitors with a personalized, immersive experience. Deliver person-to-person engagements in a virtual boutique or bank branch to provide ‘white glove’, consultative service.

High-definition cameras enable up-close product demonstrations and eye contact that builds trust. Turn browsers into customers and customers into brand evangelists.

customer service agent in video chat call with a customer on mobile device convert web visitors to leads
Nudge on Desktop Offering Text Chat or Video Engagement conversational ai

Generate qualified leads for sales

Attract, immerse, and convert. Encourage live connections via social media, email, and advertising channels. Nudge leads with offers to convert and push highly qualified buyers to sales.

Turn an online engagement into an immersive experience that WOWs and converts.

Attract, connect, and delight

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Deliver a flawless customer experience

Connect every touchpoint across channels – virtual, in-store, social — to deliver a personalized experience that defines your brand. Design the customer journey to meet the customer’s needs from 24-hour self-service chatbots that answer inquires to seamlessly transfer to human assistance to connections between virtual and in-store experiences.

Captivate customers with video

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happy woman on phone

Person-to-person visual engagement drives results

90

Average NPS with Video Chat

6

Uplift in Conversion for Video Chat vs. Self-Service

93

Average CSAT Score

Engage with customers on their terms

Use virtual consultations to allow customers to experience your products from anywhere.

Put customers first with the convenience of online appointment setting for in-store and virtual sessions. Add “Invite a friend” to support buyers’ decision-making — and give you a chance to attract another customer.

Furniture Nudge on Desktop with Social Media Icons
happy girl on phone

Delight customers and build LTV

Drive repeat purchases and improve customer lifetime value with an omnichannel digital customer strategy.

With live engagement as part of your seamless customer journey, you’ll be sure to deliver the ultimate customer service and purchasing experience that brings your customers back for more.

Deliver better customer service

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Mappin and Webb Website with Video Agent on Desktop

Case Study

Luxury watch brand sees growing ROI

The Watches of Switzerland Group is the leading luxury watch specialist in the UK with a growing presence in the US.

Powered by Vee24, the high-end retailer provides an exclusive experience in a virtual boutique environment. Their concierge service delights customers and delivers a growing year-on-year return on investment.