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Insights

Video Banking [Industry Guide]

People want to bank digitally, and video banking has become the preferred way to engage during that online experience. Financial institutions need to reinvent themselves to keep pace with digital transformation and their customers’ needs.

woman unpacking a box with her online shopping order

How Retailers Can Reduce Return Rates Without Compromise

Going the extra step of offering one-to-one video chats can further increase customer satisfaction and trust, as well as reduce the chance of a return.
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Vee24 Virtual Boutique Now Available in the Microsoft Azure Marketplace

Vee24 Virtual Boutique Now Available in the Microsoft Azure Marketplace

Microsoft Azure customers worldwide now gain access to Vee24’s Virtual Boutique.
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Man using chatbot for customer service assistance

Meeting Customer Service Expectations and Guiding Customers

With nearly one in four adults facing mobility, cognitive, hearing, vision, or other limitations, it’s no wonder that accessibility has become a vital issue.
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Is it Time for Retailers to Fulfill the Promise of Omnichannel Engagement?

Is it Time for Retailers to Fulfill the Promise of Omnichannel Engagement?

With nearly one in four adults facing mobility, cognitive, hearing, vision, or other limitations, it’s no wonder that accessibility has become a vital issue.
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Team at Time4sleep smiling

Time4Sleep meets customers online with live video chat and scheduled video appointments

Vee24 is helping Time4sleep improve the online shopping experience of shopping for beds, mattresses, and bedroom furniture by expanding the reach of its team with video, text chat, and virtual appointments.
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Vee24 Helps DFS Turbocharge its CX Strategy

Vee24 Helps DFS Turbocharge its CX Strategy

Learn how retailers are embracing innovative solutions to provide a seamless, memorable experience to new and returning online shoppers.
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