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Case Studies

The Watches of Switzerland Group Creates Luxury Online Shopping Experience with Its Virtual Boutique

The Watches of Switzerland Group Creates Luxury Online Shopping Experience with Its Virtual Boutique

See how the Watches of Switzerland Group successfully delivers concierge service for online customers using a virtual boutique.
DFS website with sofa and customer service agent using live video chat

DFS Brings the In-Person Furniture Buying Experience Online

See how DFS, U.K.'s leading furniture retailer, successfully connected the virtual and in-store shopping experience during the height of the pandemic.
Veronica’s Insurance Delivers Unique Customer Engagement With Live Video Chat [Case Study]

Veronica’s Insurance Delivers Unique Customer Engagement With Live Video Chat [Case Study]

Veronica's Insurance implemented Vee24’s video chat technology to augment the in-person experience and address staffing challenges. Learn how it is building out its digital engagement strategy.
Eastern Bank logo online banking

Eastern Bank Launches Smart Chatbots to Supercharge Their Online Banking [Case Study]

Eastern bank is enhancing its reputation for outstanding customer relationships and extending it beyond in-person service to the online experience as well. Read the full case study.
Sytner Provides Excellence in Customer Service With Vee24 Video Chat [Case Study]

Sytner Provides Excellence in Customer Service With Vee24 Video Chat [Case Study]

Sytner Group, the UK’s prestige car retailer, has experienced overwhelmingly positive customer feedback and strong business results since implementing Vee24’s live engagement platform.
Live Engagement Supports Sales Targets and Digitalisation Strategy at KBC Bank [Case Study]

Live Engagement Supports Sales Targets and Digitalisation Strategy at KBC Bank [Case Study]

Belgium’s KBC Bank is exceeding its banking customers’ needs with an online engagement strategy that provides live assistance using text and video chat, cobrowsing and more.