Create a digital showroom with video chat
Empower your sales team with high-definition, mobile cameras to offer up-close interior or 360° exterior views of popular models. Your sales team expands their reach increasing conversions from online visits to in-person test drives and closed deals.
Let customers invite family or friends to the online conversation to help with this big-ticket purchase.
Guide the buying journey with online sharing
Go deep into car specifications or run through configurators with advanced cobrowsing and sharing.
Help customers book a test drive online or get started on financing forms before they set foot in the dealership. They’ll be pre-approved and ready to drive off the lot.
Guide and advise using cobrowsing and sharing
Keep your dealership open 24/7
Don’t let traditional business hours limit your sales or service.
Add intelligent chatbots to answer queries anytime. Create a dark store that showcases your car inventory and keeps your sales people selling with online customers. Provide online appointment setting for test drives, in-person or virtual viewing, and service. Keep your sales team prepared to provide a highly personalized experience.
Person-to-person visual engagement drives results
Conversion from Video Chat to Test Drive
Uplift in Conversion for Video Chat vs. Self-Service
Average NPS with Video Chat
Elevate your sales and service experience
Build brand loyalty with a flawless customer experience.
Leverage intelligent chatbots to answer questions or to route customers to the right person in service or sales, virtually or on the showroom floor. Seamlessly move customers from a chatbot to a human, or from a text chat to a video engagement for a deeper conversation.
Build a best-in-class customer journey
Digital Customer Engagement: A Frictionless Journey From First Website Visit, To Test Drive, To Purchase
As more car-buyers shop online isn’t it time to offer them the frictionless digital experience they demand while guiding them through their journey to purchase?
Watch this on-demand webinar to see how customer engagement technologies such as chatbots, live text and video chat, and cobrowsing are raising the customer experience bar and driving more leads, test drives, and sales.