Empowering Your Product Experts to Dazzle Online Shoppers
Retailers know that happy agents equal happy customers, so they need to make sure they don’t forget about the agent experience in their digital strategy. Agents who are well-trained and supported with the right information and tools are more confident and more motivated when they interact with online shoppers, which leads to better overall service and customer satisfaction.
Read our recent article in Retail Customer Experience to learn more including how to empower your agents with real-time collaboration tools such as cobrowse, co-form fill, and secure file transfer as well as leverage high-definition video to deliver exceptional value for customers.
Read the full article by clicking the button below.
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