Vee24 Helps Drive an Immersive Customer Experience at the ‘Porsche Next’ Digital Show
In the fall of 2020, when the decision was made to move the 2021 Brussels Motor Show to a virtual format, D’Ieteren Automotive, Belgium’s number one vehicle distributor, approached us with a challenge – bring the excitement and thrill of exploring a new car online for its renowned brands including Porsche, Audi, Škoda, SEAT, Cupra, Volkswagen and Volkswagen Commercial Vehicles. The Vee24 live engagement platform is uniquely suited for this opportunity so we readily accepted. The results are amazing.
As a picture is worth a thousand words, check out this Porsche Next video showcasing their luxury cars and the online customer experience powered by Vee24.
Vee24 live engagement highlights
Car buyers engage quickly with Live Chat – the entry for this immersive online experience.
Customers choose how they want to engage – by Text Chat, 1-way or 2-way Video Chat.
With product experts using high-definition video and multiple cameras, customers get an up-close and personal tour of the vehicle and all of its latest capabilities.
Cobrowsing allows product experts to share car specifications and work on car configurators directly with the customer providing real-time collaboration and a seamless experience.
Online appointment setting allows car buyers to book an appointment with a product expert at a time that is most convenient for them.
Vee24’s live engagement platform brings an exceptional digital experience to car buyers anywhere, anytime and on any device.