Webinar

three different mobile devices showing live assistance from Vee24

How to Proactively Use Live Customer Engagement for Lead Generation

February 27, 2018
Webinar

Don’t wait for your prospects to arrive to your website, engage them in conversation from any lead source you have in your arsenal.

KEY TAKEAWAYS:
Find out how to increase lead flow from every channel – Website, Email, Social Media, Ads, Mobile Apps, Kiosk

See how to start a conversation with your prospects and customers before they even arrive to your website

Centralize and scale valuable expert resources

Advance your digital presence with video chat, text chat, co-browse functionality

“Vee24’s Live Help is making a significant and growing contribution to our online sales and customers love the personalized shopping experience.”

Sean McKee Head of Ecommerce and Customer Services, Schuh

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Cookie	Duration	Description
JSESSIONID	session	Used by sites written in JSP. General purpose platform session cookies that are used to maintain users' state across page requests.
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Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet.

Cookie	Duration	Description
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6e4b8efee4	session	No description available.
ac09458e72	session	No description
AnalyticsSyncHistory	1 month	No description
COMPASS	1 hour	No description
fd6b13af5c	session	No description available.
GFE_RTT	5 minutes	No description available.
li_gc	2 years	No description
S	1 hour	No description available.
sync_active	never	No description available.
UserMatchHistory	1 month	Linkedin - Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences.
webformvisitor_b1d20be5b522078bdf0b2872f3eae8620795f7c0639556a4905673358fea5a4e	session	No description
zc_consent	1 year	No description available.
zc_cu	1 year	No description available.
zc_cu_exp	1 year	No description available.
zc_loc	session	No description available.
zc_show	1 year	No description available.
zc_tp	1 year	No description available.
ZCAMPAIGN_CSRF_TOKEN	session	No description available.

Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.

Cookie	Duration	Description
bscookie	2 years	This cookie is a browser ID cookie set by Linked share Buttons and ad tags.
NID	6 months	NID cookie, set by Google, is used for advertising purposes; to limit the number of times the user sees an ad, to mute unwanted ads, and to measure the effectiveness of ads.

Analytics

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.

Cookie	Duration	Description
_ga	2 years	The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.
_gat_UA-11415735-1	1 minute	A variation of the _gat cookie set by Google Analytics and Google Tag Manager to allow website owners to track visitor behaviour and measure site performance. The pattern element in the name contains the unique identity number of the account or website it relates to.
_gcl_au	3 months	Provided by Google Tag Manager to experiment advertisement efficiency of websites using their services.
_gid	1 day	Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously.
vuid	2 years	Vimeo installs this cookie to collect tracking information by setting a unique ID to embed videos to the website.

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Cookie	Duration	Description
aka_debug	session	Vimeo sets this cookie which is essential for the website to play video functionality.
bcookie	2 years	LinkedIn sets this cookie from LinkedIn share buttons and ad tags to recognize browser ID.
lang	session	This cookie is used to store the language preferences of a user to serve up content in that stored language the next time user visit the website.
lidc	1 day	LinkedIn sets the lidc cookie to facilitate data center selection.
player	1 year	Vimeo uses this cookie to save the user's preferences when playing embedded videos from Vimeo.

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How to Proactively Use Live Customer Engagement for Lead Generation

Solutions

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